Returns and Exchanges
What if I am unhappy with my purchase for any reason?
Return it for a full refund! 30 Days, no questions asked
Return To Address:
2500 N Oracle Rd Tucson, AZ 85705
When do I get my Money?
Send us an e-mail with the tracking number. We will refund your money in 2-3 days.
Shipment processing time
All orders are processed within 4-5 business days. Orders are not shipped or delivered on Sundays or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping is Free unless otherwise stated. If there are shipping charges they will be calculated and displayed at checkout.
Shipment method Estimated delivery time Shipment
USPS First Class Mail Standard 3-5 business days
USPS Priority 2-3 business days Delivery (delays can occasionally occur.)
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email after placing your order containing your tracking number(s). This is just a confirmation that we have accepted and processed your order it may still be 4-5 days before your tracking number will be active.
Customs, Duties and Taxes
Buyer is responsible for any customs fees and taxes applied to the order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
SoundFX is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Copy and paste the tracking number from your confirmation e-mail into USPS package tracking tools. For the latest information about where your package is and estimated arrival times.